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Course
DISCover Your Behavioural Style to Improve Client Relationships and Communications E-Learning Course
DISCover Your Behavioural Style to Improve Client Relationships and Communications E-Learning Course
Course Type
Accredited
Points
2
Provider
5 CREDITS
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Course Description:
The practice of law requires interactions with many stakeholders at different levels. Understanding how to effectively manage these relationships is key to being a successful lawyer since technical skills alone are not sufficient to properly communicate legal advice or to navigate the work environment. This fun and informative course is designed to enhance legal practitioners’ soft skills in managing the key relationships in a lawyer’s practice, including clients and colleagues. This interactive e-learning course will help you: • Understand your own behavioural style and those of others around you. • Use the DISC (Dominant, Influential, Supportive, Compliant) Profile behavioural analysis to communicate and interact better with others. • Learn how to pitch to clients of different behavioural styles. • Improve your client service skills.
NOTE:
To access the course, please click
here
. In order to ensure smooth access to the course, please check that your system is compatible to Docebo's system requirement by clicking
here
.
This course contains quizzes and open-ended reflection questions. Please note that your answers will be kept confidential and will not be read, processed, or stored in any manner.
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