العربية

Manage Emotions – Minimize Drama (Conflict)

Course Type

Mandatory

Points

2

Provider

5 CREDITS

Course Description:

Managing multiple perspectives and the inevitable bit of conflict that goes with it is an important skill for everyone to have in a business environment. While not always easy to do, it's vital to know how to respond to conflict in a healthy and productive way. Individuals with high emotional intelligence tend to have strong social skills and are more likely to take the first step toward reconciliation. Join this session to explore and learn 5 brilliant emotional intelligence strategies for managing conflict and maintaining productive working relationships.