العربية

Emotionally Intelligent Negotiations

Course Type

Mandatory

Points

2

Provider

5 CREDITS

Course Description:

To what extent do emotions impact negotiations? What are “positive” and “negative” emotions, and how do they help or hinder your negotiating success? The fact is emotion plays a positive role in decision making, creativity, and relationship building - all key factors in reaching agreement. Research shows that using your emotional intellgiences skills - self awareness, the ability to manage patterns of behavior, and practicing empathy – to navigate through a negotiation is proven to produce superior results by building trust and enduring relationships. Join the discussion about emotional intelligence as a negotiating skill and; • learn the neuroscience and research about how emotional intelligence powers negotiations • explore the anatomy of a negotiation • explore the “core concerns” that lie at the heart of most emotional challenges • link this learning to address these concerns and enhance your negotiation performance and outcomes